Technical Information
The Road Cargo System (ROCARS) of the Hong Kong Customs and Excise Department (C&ED) provides several service channels for the shippers, truck drivers and their agents to access ROCARS. The major service channels and the corresponding target users are tabulated below:
| Service Channel | Target Users |
|---|---|
| Direct Input Portal | Shippers, Truck Drivers, Agents |
| Batch Upload Portal | Shippers, Agents |
| System-to-System Interface | Shippers, Agents |
| Phone (Interactive Voice Response System(IVRS)) | Truck Drivers |
For a brief description of these service channels, please refer to the Introduction to the Service Channels of the Road Cargo System (ROCARS).
For more information of the ROCARS Portal Service Channels for shippers and agents, please refer to the ROCARS Portal Services for Shippers & Agents.
For more information of the Phone (IVRS) Service for truck drivers, please refer to the ROCARS User Guide of the Interactive Voice Response System (IVRS) for Truck Drivers [RT06-E].
To create the XML file of Cargo Information for uploading to ROCARS through the Batch Upload Portal, please refer to the XML file Specification for Batch Upload for Shippers and Agents [RT04]. Please click Download if you want to get the templates for creating the XML file.
To adopt the System-to-System Interface of ROCARS, please refer to the Guidelines for Setting Up the System-to-System Interface for Exchanging Data with ROCARS [RT02]. Please establish the required computer application system according to the following 2 documents:
- (i) Implementation Instructions [RT01] ,
- (ii) Code Tables (v1.25) for use with the ROCARS Implementation Instructions .
The users of the System-to-System Interface shall be responsible for the costs of developing their own systems and establishing the data communication connection with C&ED.
Shippers and agents may refer to the ROCARS Services Channel Selection Guide for Shippers and Agents[RT03]for more information on how to select the appropriate service channels.